Terms of Use

Last Updated: December 27, 2024

Welcome to drozelonvod.ddd. By accessing our website and using our residential cleaning services, you agree to comply with and be bound by the following terms and conditions.

Service Terms

Our eco-friendly residential cleaning services are provided subject to these terms. We reserve the right to refuse service to anyone for any reason at any time. Service appointments are subject to availability and must be scheduled in advance.

Acceptable Use

When using our website and services, you agree to:

• Provide accurate and truthful information when booking services
• Use our services only for lawful purposes
• Respect our staff and property during service visits
• Not interfere with or disrupt our website or services
• Not attempt to gain unauthorized access to our systems
• Not use our services in any way that could damage our reputation or business
• Comply with all applicable laws and regulations

Violation of these acceptable use terms may result in termination of services and legal action where appropriate.

Booking and Cancellation

Bookings can be made through our website, email, or phone. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a cancellation fee. We reserve the right to reschedule appointments due to unforeseen circumstances.

Payment Terms

Payment is due upon completion of services unless otherwise arranged. We accept various payment methods as indicated during booking. Prices are subject to change but confirmed bookings will honor the quoted price. Additional charges may apply for services beyond the agreed scope.

Client Responsibilities

Clients are responsible for providing safe access to all areas requiring cleaning. Valuable or fragile items should be secured before our arrival. Clients should inform us of any special requirements or hazards on the property. Pets should be secured during the cleaning service.

Service Guarantee

We stand behind the quality of our work. If you are not satisfied with our service, please contact us within 24 hours and we will address your concerns. We guarantee the use of chemical-free, eco-friendly cleaning products. Our service guarantee does not cover pre-existing conditions or damage.

Limitation of Liability

While we take utmost care in providing our services, our liability is limited as follows:

• We are not liable for damage to items not disclosed as fragile or valuable
• Our liability is limited to the cost of the service provided
• We are not responsible for pre-existing damage or conditions
• We carry appropriate insurance for our operations
• Clients are encouraged to secure their own property insurance
• We are not liable for indirect, incidental, or consequential damages
• Our liability does not extend to items that should have been secured by the client

This limitation of liability applies to the fullest extent permitted by law.

Dispute Resolution

In the event of any dispute arising from these terms or our services, we encourage resolution through direct communication:

• Initial Contact: Please contact us directly to discuss and resolve any concerns
• Mediation: If direct resolution is not possible, we may agree to mediation through an independent mediator
• Legal Proceedings: If mediation fails, disputes will be resolved through the courts of Wellington, New Zealand
• Time Limits: Any legal claims must be brought within the applicable statutory limitation period

We are committed to resolving disputes fairly and efficiently.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Drozelonvod and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

Applicable Law

These terms are governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Wellington, New Zealand.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us:

Email: infocenterY3mxs9K1m
Phone: +64 21 100 1490
Address: 10 Kilbirnie Crescent, Kilbirnie, Wellington 6022, New Zealand

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.